🔒 Privacy Policy
At Kailash Lodge Shibnibash, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or book a stay with us.
🧾 1. Information We Collect
We may collect the following types of information:
Personal Details: Name, phone number, email address, and postal address.
Booking Details: Check-in/check-out dates, room preferences, and number of guests.
Payment Information: UPI, credit/debit card, or bank details (processed securely via trusted payment gateways).
Technical Data: IP address, browser type, and device information collected automatically for website analytics.
🧠 2. How We Use Your Information
Your information is used for the following purposes:
To confirm and manage bookings.
To communicate with you regarding reservations, offers, or inquiries.
To improve our services and enhance your stay experience.
To comply with legal and regulatory requirements.
🛡️ 3. Data Protection & Security
We use secure technologies and encryption methods to protect your data from unauthorized access, alteration, or disclosure.
Your personal details are only accessible to authorized staff for service-related purposes.
🤝 4. Sharing of Information
We do not sell or rent your personal data.
However, we may share limited information with:
Payment processors (for secure online transactions).
Government authorities if legally required.
Service partners (such as booking platforms) for operational purposes.
📅 5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purpose of collection or as required by law.
📧 6. Your Rights
You have the right to:
Access or correct your personal information.
Request deletion of your data (where applicable).
Withdraw consent for marketing communications at any time.
📞 7. Contact Us
For any privacy-related questions or requests, contact us at:
📱 Mobile / WhatsApp: +91 97353 10125
📧 Email: info@kailashlodgeshibnibash.com
🌐 Website: www.kailashlodgeshibnibash.com
🏨 8. Updates to This Policy
We may update this Privacy Policy from time to time. The revised version will always be available on our website with the updated date.